FAQs

SHIPPING

We use UPS & Speedy Delivery (Midwest) for Ground Shipments, and a choice of carriers for freight.

Yes, for ground service we charge a processing fee of $12.00. The fee is waived for pallet/freight.

Yes, when we ship the order, tracking will be emailed to you the same day.  We use UPS and Speedy Delivery.

Yes, we ship pallets!

  • We can fit 96 case packs of 12 and 30 case packs of 36 on a pallet.
  • Dimensions: 40 x 48 x 96 = 330 lbs

We have a relationship with a Canadian Distributor, please email orders@chocolatestory.com for more information.

Unfortunately, no. It is too expensive at this time.

We back our cotton candy 100%. If a tub arrives deflated:

  1. Take a picture with the lot #.
  2. Send it to info@chocolatestory.com and we will credit you.

We back our cotton candy 100%. If you receive a damaged box:

  1. Take a picture of the box.
  2. Send it to info@chocolatestory.com and we will credit you.

PRICING

Simply order more cases 🙂

  • 8—14 cases = 10% off your price.
  • 16—28 cases = 15% off your price.
  • 30 cases plus = 20% off your price.

Does not include shipping price.

As much as you want! Typical retail will be $4.95 a tub. It all depends on your store and location. Remember, Chocolate Storybook is the Tiffany’s of Cotton Candy. 🙂

PACKAGING

We pack 36 tubs in a case (minimum of 2 cases). Our website allows you to place individual flavors in sets of 12.

Yes, we private label! Labels must be pre-purchased in sets of 2500 per flavor.  Some artwork fees may apply. Each time you order, you must order in minimum quantities of 360 tubs per flavor.

Email orders@chocolatestory.com for more information.

We are currently at 7 months from production.  Thankfully our cotton candy is so popular it will not stay on your shelf that long.

5” tall x 4.5” diameter. Each tubs holds 1.75 oz of cotton candy.

FLAVORS

That’s like asking who is your favorite child.

Top seller’s year round: Blue, Pink, Unicorn, Cherry Berry, Bubblegum, and Birthday Cake.

Summertime favorites: Orange Dreamsicle, Root Beer, Lemonade, Peach, Kiwi Watermelon, and Juicy Watermelon.

Although we have not had our cotton candy certified, our current ingredients contain no allergens. We do have all-natural flavors with no artificial flavors or colors.

Those flavors include: Beer, Champagne, Caramel Latte, Churro, Cookies & Cream, Hot Chocolate, Jalapeno, Ketchup & Fry, Lemonade, Mimosa, Natural Vanilla Bean, Orange Dreamsicle, Pancakes & Maple Syrup, Peach, Pina Colada, Pineapple Mango, Pizza, and Rose Wine.

Yes! We are a licensed, federally approved food manufacturer with a comprehensive food safety plan ensuring our product is of the best quality and safety.

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